Technical Support Rep I

Shentel
Richmond, OH
Job Description
Shenandoah Telecommunications Company is looking for a Technical Support Representative to join their growing team. As a front-line representative, you will provide quality customer service and support to residential Shentel customers. The role involves real-time troubleshooting, educating customers about products, and offering additional services.

Requirements

  • High school diploma or equivalent
  • One year of customer service or call center experience
  • Ability to work in a call center environment

Benefits

  • World class 401(k) – up to 8% company contribution
  • Medical, dental, vision, and life insurance with company subsidies
  • Up to 3 weeks of PTO and up to 9 paid holidays
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