Technical Support Rep I

Shentel
Any Location, VA
Category Customer Service
Job Description
Shenandoah Telecommunications Company is seeking a Technical Support Representative to provide customer support and troubleshoot technical issues. The role involves promoting quality customer experience, engaging in real-time troubleshooting, and educating customers about products.

Requirements

  • High school diploma or equivalent
  • One year of customer service or call center experience
  • Ability to work in a fast-paced environment

Benefits

  • 401(k) with company contribution
  • Medical, dental, vision, and life insurance
  • PTO and paid holidays
]]>