Technical Support Specialist II

UT Southwestern Medical Center
Dallas, TX
Job Description
The Technical Support Specialist II provides desktop, printer, and peripheral assistance and support to UT Southwestern faculty and staff. This role ensures the desktop environment complies with UT Southwestern Information Security requirements and is a customer-facing environment.

Requirements

  • High School Diploma or equivalent
  • 4 years related experience
  • ServiceNow experience desired

Benefits

  • PPO medical plan
  • 100% coverage for preventive healthcare
  • Paid Time Off
  • Retirement Programs through the Teacher Retirement System of Texas (TRS)
  • Paid Parental Leave Benefit
  • Wellness programs
  • Tuition Reimbursement
  • Public Service Loan Forgiveness (PSLF) Qualified Employer
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