Technical Support Specialist

Etix
Any Location, NC
Job Description
Etix is seeking a Technical Support Specialist to tackle technical challenges across the Etix system and support third-party tools. The role involves resolving internal tech support tickets, setting up client merchant accounts, and managing integrations between internal systems and SaaS tools.

Requirements

  • Detail-oriented and methodical in task execution
  • Calm under pressure with a solution-oriented approach
  • Clear and professional communication in writing and verbally
  • Innovative and problem-solving skills
  • Ability to meet constant deadlines while managing multiple tasks

Benefits

  • Healthcare coverage
  • Flexible Spending Accounts
  • Financial Protection
  • Retirement Planning
  • Paid Time Off benefits
  • Paid company holidays
  • Parental Leave
  • Work Attire Program
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