Role OverviewWe're looking for a Technical Support Specialist who genuinely enjoys technology, likes helping people, and wants to learn something new every single day. This is a remote position, but you must live near Atlanta, GA and be available to travel to client sites for projects, onsite support, installations, or other hands-on work.
What You Will Do
Solving technical problems for businesses, providing remote support to clients, working with Microsoft 365, Windows, networking, cybersecurity, cloud technologies, and business applications, troubleshooting issues, and learning from experienced engineers.
Why It Might Be a Fit
We require at least 1 year of professional IT experience, great customer service skills, strong troubleshooting ability, a positive attitude, excellent communication skills, a passion for technology, and the ability to think logically under pressure.
Requirements
- 1 year of professional IT experience
- Great customer service skills
- Strong troubleshooting ability
- Positive attitude
- Excellent communication skills
- Passion for technology
- Ability to think logically under pressure
- Valid driver's license and reliable transportation
Benefits
- Competitive pay
- Paid time off
- Health/Dental/Vision/Life/Disability insurance
- Health Saving Account with company match
- Retirement plan with company match
- Paid training and certification opportunities
- Modern tools and equipment
- Supportive team
- Opportunities for advancement
]]>