Technical Support Specialist

EquipmentShare
Columbia, MO
Category Engineering
Job Description
EquipmentShare is seeking a Technical Support Specialist for their Corporate Headquarters in Columbia, MO. This is an initial position with the potential for growth within a fast-paced, mission-driven company focused on transforming the construction industry through technology. The role involves providing remote technical support, troubleshooting complex equipment issues, and ensuring operational stability for the company's fleet of heavy equipment and tooling.

Requirements

  • Provide remote technical support (via phone, Slack, or other online applications) for EquipmentShare assets.
  • Compile and utilize data to resolve complex technical issues.
  • Communicate with equipment teams and OEMs.
  • Maintain a strong working knowledge of heavy equipment.
  • Train and mentor newer support specialists.

Benefits

  • Competitive compensation
  • Full medical, dental, and vision coverage
  • Gym membership stipend
  • Wellness programs
  • Career advancement opportunities
  • Professional development
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