Technical Support Specialist

Military, Veterans and Diverse Job Seekers
San Diego, CA
Job Description
The Technical Support Specialist assists students and faculty with the online learning platform through exceptional customer service, product knowledge, and support.

Requirements

  • Troubleshoots and resolves technical issues
  • Identifies and documents system issues
  • Works closely across departments
  • Creates and maintains user accounts
  • Delivers training sessions
  • Creates and maintains training and support documentation
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