Technical Support Specialist (Onsite in Winamac, IN)

Resultant
Dallas, IN
Category Customer Service
Job Description
Resultant is seeking a Technical Support Specialist to join their team in Winamac, IN. This role involves providing excellent client support, troubleshooting technical issues, maintaining customer documentation, and collaborating with other teams. The company focuses on outcomes-driven data analytics and technology solutions, working collaboratively with clients to achieve their goals.

Requirements

  • Some of the qualifications and skills we are expecting include the following: excellent communication and customer service skills, ability to explain technical challenges and solutions, willingness to participate in an on-call rotation.
  • At least 1-3 years of experience as a Desktop Support Specialist or similar role
  • At least 1-3 years of experience working for a Managed Service Provider (MSP) is preferred
  • Must live in or around the Winamac, IN area and be willing to work onsite 5 days per week

Benefits

  • Unlimited vacation
  • Significant 401k contributions
  • Opportunities to develop yourself
  • Great benefits package
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