Technician II

Digital Realty
Chicago, IL
Job Description
The Remote Hands Technician II will assist Digital Realty customers by providing best-in-class customer and technical support. They will work with customers to diagnose and resolve issues with their equipment and infrastructure.

Requirements

  • 3+ years of experience in Telecommunications or Data Center related field
  • Understanding of telecom structured cabling standards
  • Understanding of network device deployment
  • Ability to communicate written and verbally
  • CompTIA A+ / Net + Certification preferred
  • General knowledge of AC/DC electrical theory
  • Understanding of Building Management System (BMS) and Branch Circuit Monitoring System (BCMS)
  • Experienced in Microsoft Office Suite (Access, PowerPoint, Word, Outlook, Explorer) and or/equivalents

Benefits

  • medical, dental, vision, life and AD&D insurance
  • 401k match
  • disability benefits
  • wellness and education benefits
  • employee stock purchase plan
  • paid time off
  • holidays
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