Technology and Digital Operations Coordinator

N Y C District Council Carpenters Welfare Fund
New York, NY
Job Description
Role Overview

The Technology and Digital Operations Coordinator plays a key role in supporting and advancing the Training Center's technology, communications, data, and digital learning initiatives. This position is responsible for managing websites and digital platforms, supporting technology-enabled business processes, enhancing communications, developing reports and analytics, and improving the overall experience for students, instructors, and staff.

What You Will Do

Manage and maintain the Training Center website and related digital platforms, develop and schedule content across multiple communication channels, analyze website traffic and user engagement, and create and analyze reports using Excel and other reporting tools.

Why It Might Be a Fit

The successful candidate will work closely with Training Center leadership, administrative departments, and technology partners to implement innovative solutions that improve efficiency, communication, and educational outcomes. The position offers a competitive salary and comprehensive benefits package, including 100% employer-paid health benefits, an employer-funded annuity contribution equal to 10% of compensation, paid time off, and professional-development support.

Requirements

  • Bachelor's degree in Information Systems, Communications, Business Administration, Educational Technology, or a related field
  • Three years of experience supporting technology, communications, operations, or digital platforms
  • Complete proficiency with Microsoft 365
  • Experience with website content management systems
  • Excellent written and verbal communication skills
  • Strong organizational, analytical, and project management skills
  • Ability to manage multiple priorities and meet deadlines in a fast-paced environment
  • Experience with HTML, CSS, JavaScript, SQL, or similar technologies
  • Experience working with CRM, learning management, or student information systems
  • Experience with social media management platforms and digital marketing tools
  • Experience in workforce development, education, training, labor-management, nonprofit, or membership organizations

Benefits

  • 100% employer-paid health benefits
  • Employer-funded annuity contribution equal to 10% of compensation
  • Paid time off
  • Professional-development support
  • CEBS and continuing-education programs
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