Role OverviewThe Technology Field Services Technician is responsible for the configuration, installation, troubleshooting, repair, and maintenance of computer systems, peripherals, printers, networks, and telecommunications systems used to support all associates. This role requires six years of experience working with computers, printers, peripherals, network hardware, software, firmware, and operation systems.
What You Will Do
Installs computer hardware, software, printers, scanners, and other end user peripherals. Diagnoses, troubleshoots, and remediates hardware and software issues within the computing environment.
Why It Might Be a Fit
This position requires the tracking of time and is eligible for overtime for hours worked in excess of 40 per week under the Fair Labor Standards Act. The role requires advanced experience in computer maintenance, diagnostics, troubleshooting, and problem resolution, as well as advanced knowledge of computer imaging, software installation and support, and implementing standard desktop and laptop solutions.
Requirements
- High School Diploma or GED
- Six (6) years experience working with computers, printers, peripherals, network hardware, software, firmware, and operation systems
- Ability to image/deploy, repair, or support apps in the Mac Environment
- Ability to lift or move items up to 50 pounds
- A valid driver's license
Benefits
- Paid Vacation/Sick Time
- 401K with Company Match
- Medical, Dental and Vision Benefits
- Disability Benefits
- Health Savings Account
- Flexible Spending Account
- Life Insurance
- Parental Leave
- Employee Assistance Program
- Associate Volunteer Program
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