Role OverviewWe are seeking a hands-on, versatile Technology Specialist to help our scientists and G&A teams work smarter through automation, AI-enabled tooling, and thoughtful use of our technology stack. The ideal candidate is a proactive problem-solver who takes initiative and moves fluidly between a support ticket, a patch cycle, and a workflow-automation experiment in the same day.
What You Will Do
Prototype and deploy lightweight automations to reduce manual toil for scientific and G&A teams, serve as an escalation point and hands-on contributor for the IT Help Desk ticket queue, and provide in-person and remote support across Windows, macOS, mobile devices, and common SaaS/productivity tools.
Why It Might Be a Fit
The ideal candidate is a proactive problem-solver who takes initiative, has a working knowledge of Microsoft Intune and macOS device management tools, and solid fundamentals in Windows and macOS administration, Active Directory/Entra ID concepts, and basic networking.
Requirements
- 3+ years of hands-on IT support experience
- Working knowledge of Microsoft Intune and macOS device management tools
- Solid fundamentals in Windows and macOS administration, Active Directory/Entra ID concepts, and basic networking
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