Technology Support Specialist I

Lighthouse Electric Company, Inc.
Any Location, PA
Job Description
Lighthouse Electric is seeking a Technology Support Specialist I to assist with installation, configuration, and maintenance of computer systems and hardware peripherals. The ideal candidate will have knowledge of networking, protocols, and basic security principles, as well as excellent problem-solving and communication skills.

Requirements

  • Assist in installation, configuration, and maintenance of computer systems and hardware peripherals
  • Troubleshoot basic network connectivity issues
  • Knowledge of networking, protocols, and basic security principles
  • Relevant certifications (e.g., CompTIA A+, CompTIA Network+, CompTIA Security+, Microsoft Certified Desktop Support Technician)
  • Excellent problem-solving and communication skills
  • Quick learner to be able to use a ticketing system to log and track service requests
  • Bachelor's degree in computer science, information technology, or a related field

Benefits

  • Company paid health, vision and dental insurance
  • Short-term disability, long-term disability, and life insurance/AD&D policies
  • Paid holidays
  • Paid time off
  • 401k with 5% company match
  • Annual employee performance reviews
]]>