TechOps Engineer

incident.io
San Francisco, CA
Job Description
incident.io is the leading AI incident response platform, built to help teams dramatically reduce incident response time and improve reliability. We're a fast-growing, highly ambitious team that cares deeply about our customers, product quality, and making it magic.

Requirements

  • Experience building or scaling TechOps at a growth-stage company where you've created systems and processes from scratch.
  • Strong technical foundation across identity and access management (Google Workspace, SSO, SCIM), MDM (Kandji), and SaaS administration.
  • Background in hands-on technical support, you know what good service looks like and you care about the details.
  • Hands-on experience with office infrastructure across networking, AV, meeting room setups, and physical access control.

Benefits

  • Market leading private medical insurance
  • Generous parental leave
  • First Friday of the month off
  • Generous annual leave/PTO allowance
  • Competitive salary and equity
  • Remote working and personal development budget
  • Enhanced pension/401k
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