Role OverviewOperates attendant console to route incoming calls and place outgoing calls, facilitating telephone, paging, and two-way radio communications for hospital employees and patients.
What You Will Do
Initiates appropriate response personnel for emergency situations, problem-solves pager issues, and communicates with hospital staff.
Why It Might Be a Fit
Must be able to work in teams, make independent decisions, and maintain excellent interpersonal and customer relations skills.
Requirements
- High school diploma (or GED) or equivalent required
- 1-2 years experience as a PBX operator or Customer Service Rep in a high volume call center environment
- Previous hospital switchboard experience preferred
- Ability to communicate clearly with good command of English language
- Excellent interpersonal and customer relations skills
- Enthusiastic customer service and ability to work within sensitive areas tactfully and diplomatically
- Ability to work in teams in which all members are mutually accountable
- Capable of organizing multiple tasks and using good time management and attention to details
- Personal computer (W2000/MS Office) skills required
Benefits
- Measles, mumps, varicella, and annual influenza immunizations
- COVID-19 vaccination/booster strongly recommended
- Medical or religious exemptions considered
- Pay range: $29.56 - $41.38
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