Role OverviewAs an Enrollment Care Coordinator at MetaPhy, you will play a crucial role in delivering patient education, support, and care through our telehealth platform. Success in this role depends on persistence, effective communication, and a proactive approach to patient engagement.
What You Will Do
Conducting patient outreach and enrollment, documenting interactions and observations in the electronic health record (EHR), scheduling virtual patient encounters, providing nutritional guidance and education, prioritizing tasks effectively in a dynamic, fast-paced environment, and serving as a liaison between providers, clinical staff, and patients.
Why It Might Be a Fit
This position requires persistence, effective communication, and a proactive approach to patient engagement, as well as the ability to prioritize tasks efficiently and work effectively in a dynamic environment.
Requirements
- Licensed Practical Nurse (LPN) with an active multi-state or compact license
- 1-3 years of experience with Microsoft 365, EMR/EHR, Windows operating system, and laptop/desktop professional experience
- 1-2 years of experience in a healthcare setting (preferred)
- Interest in Chronic Care Management delivered through telehealth platforms
- Legally authorized to work in the United States
Benefits
- Base pay of $22 per hour
- Monthly uncapped commission opportunities
- 100% work from home full-time
- Monday - Friday (day shifts)
- Friday off potential upon meeting weekly performance goals by Thursday
- Generous time off annually: 15 days of PTO + 13 paid company holidays + 4 days of unscheduled paid leave
- Internal referral bonus program, $1,000 per referral that gets hired
- Paid maternity leave
- Employee Assistance Program, inclusive of counseling sessions
- Tuition reimbursement program
- Competitive insurance package including medical, dental and vision
- Wellness program that includes $$ rewards
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