Role OverviewAs a Teleservices Representative, you will provide excellent customer service and support via telephone, email, or other digital channels, managing inbound and outbound calls, providing information, resolving issues, and recording response data for various clients.
What You Will Do
Answer inbound calls, conduct outbound calls, document call outcomes, collect and record data, and maintain a friendly, professional, and empathetic attitude in all customer interactions.
Why It Might Be a Fit
You will be a good fit if you have excellent communication skills, problem-solving skills, time management skills, patience, and empathy, and can work with limited supervision.
Requirements
- Excellent Communication Skills
- Self-sufficient
- Problem-Solving Skills
- Time Management Skills
- Patience and Empathy
Benefits
- Medical insurance
- Dental insurance
- Vision insurance
- Life insurance
- Short and long term disability
- PTO
- Paid holidays
- Flexible spending options
- 401(k)
]]>