Role OverviewServe customers, prospective customers, and bank associates promptly and professionally. Complete transaction processing timely, accurately, and in accordance with bank procedures.
What You Will Do
Project the bank's professional reputation, refer customers to subject matter experts, and protect bank assets. Utilize product knowledge to assist customers and suggest products and services.
Why It Might Be a Fit
Interpersonal/Customer Service Skills, Written and Verbal Communication, and Ability to understand and follow directions are required. Ability to work as part of a team and Active listening skills are also necessary.
Requirements
- High School Diploma or Equivalent
- 0-2 years prior cash handling, sales, or customer service experience
- Interpersonal/Customer Service Skills
- Written and Verbal Communication
- Ability to understand and follow directions
- Adaptable to change
- Basic Computer Skills
- Organizational Skills/Detail Oriented
- Able to Multi-Task or Juggle Priorities
- Ability to work as part of a team
- Active listening skills with an ability to proactively identify and recommend products and services
- Ability to work independently and handle basic customer issues
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