Role OverviewMember Experience Representatives (MERs) build relationships and cultivate financial wellness empowering people to focus on what matters. MERs deliver extraordinary service by creating value for Members through recommending appropriate products and services.
What You Will Do
Provide extraordinary member service by being knowledgeable, engaging with Members, making Members feel valued and consistently applying defined service standards. Accurately process transactions in accordance to the MER 1 responsibilities.
Why It Might Be a Fit
Must be able to learn and apply a variety of software applications, have a high degree of accuracy and attention to detail, and prior experience in a retail service environment to include cash handling and member service.
Requirements
- High School Diploma or equivalent
- Previous financial industry experience preferred
- Must be able to learn and apply a variety of software applications
- High degree of accuracy and attention to detail
- Prior experience in a retail service environment to include cash handling and member service preferred
Benefits
- Stratification system that allows our Tellers to increase their hourly wage incrementally from $16/hour to $19/hour within their first year
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