Role OverviewResponsible for handling member service activities in a credit union branch, providing expert support to members, and ensuring they have the products and services needed to benefit their financial status.
What You Will Do
Accurately and efficiently completes financial transactions, researches and resolves discrepancies and account errors, and provides exceptional internal and external member service.
Why It Might Be a Fit
Requires strong interpersonal and public relations skills, excellent judgement, and creative problem-solving abilities, with a focus on providing high-quality member service.
Requirements
- High school graduate or equivalent
- Six months of customer service experience
- Financial industry and/or sales experience preferred
- Knowledge of Credit Union products and services
- Good verbal and written communication skills
- Familiarity with PCs and standard software
- Bilingual (English/Spanish) preferred
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