Role OverviewThe position is responsible for providing exceptional service to branch customers and resolving routine customer problems in a timely manner. It is important for the jobholder to exemplify empathy, customer centricity, flexibility and adaptability, digital fluency, entrepreneurial spirit and critical thinking in support of the Company’s culture and brand.
What You Will Do
Processes a variety of financial transactions in an accurate and efficient manner, adheres to established customer service standards, and educates customers through digital demonstrations.
Why It Might Be a Fit
The successful candidate should have proven verbal communication skills, interpersonal skills, ability to demonstrate exceptional customer service, and be well-organized with time management and prioritization skills.
Requirements
- High school diploma or equivalent (GED)
- minimum of 6 months customer service experience
- data entry and/or cash handling experience
- proven verbal communication skills
- proven interpersonal skills
- proven ability to demonstrate exceptional customer service
- well-organized
- proven time management skills
- proven prioritization skills
- proficient with internet user-level technology
Benefits
- Fair, competitive, and market-informed pay
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