Role OverviewKohler Credit Union is seeking a customer service representative to assist members with financial transactions, provide world-class service, and develop relationships with members.
What You Will Do
Process routine financial transactions, maintain a cash drawer, serve as a backup member service representative for the call center, and answer questions about membership.
Why It Might Be a Fit
The ideal candidate is passionate about customer service, has excellent communication skills, and can remain confident and calm in challenging situations.
Requirements
- High school diploma or GED
- Prior experience working in a customer service capacity
- Basic math and computer skills
- Customer service experience handling money or answering phones is preferred
Benefits
- Incentive plan
- Medical insurance
- Prescription drug program
- Health savings account
- Life insurance
- Voluntary dependent life insurance
- Accidental death and dismemberment insurance
- Short and long term disability insurance
- Pension plan
- 401(k) plan
- Profit sharing
- Flexible spending accounts
- Voluntary dental program
- Voluntary vision plan
- Paid holidays
- Paid time off
- Wellness program
- Employee assistance program
- Educational reimbursement
- Employee recognition programs
- Preferred credit card rates
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