Role OverviewAs a Teller Services Representative, you will provide full Teller services using video and an Interactive Teller Machine (ITM) to assist members with financial transactions. You will engage with members, discover their financial needs, and refer them to a financial center team member for further assistance. Your attention to detail is essential, and you will handle financial transactions like deposits, withdrawals, transfers, and loan payments.
What You Will Do
You will use your engaging smile, reassuring members, and walking them through the ITM technology to complete their financial transaction. You will also use your inquisitive nature to discover financial needs and refer them to a financial center team member for further assistance.
Why It Might Be a Fit
We are looking for someone with a genuine interest in the well-being of those you serve, exceptional service and relationship building skills, and the ability to effectively engage humans using technology and automation.
Requirements
- Bilingual Spanish preferred
- Genuine interest in well-being of those you serve
- Exceptional service and relationship building skills
- Ability to effectively engage humans using technology and automation
- Excellent verbal communication skills
- Impactful decision-making and problem solving expertise
Benefits
- Medical, vision, dental benefits
- 401k plan with company matching
- Generous sick, vacation and personal leave
- Quarterly incentives based on productivity goals
- Annual corporate-wide incentives
- More benefits listed in the 2025 SECU Benefit Guide
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