Teller Supervisor

CEN
Any Location, FL
Category Retail
Job Description
The Teller Supervisor is responsible for managing the teller area efficiently and effectively, ensuring transactions are conducted with speed and accuracy, while meeting or exceeding service quality standards.

Requirements

  • Lift coin bags up to 50 lbs.
  • Assign work duties and work schedules to tellers.
  • Provide approval on other teller's transactions.
  • Monitor and report various activity for the branch.
  • Review timecards and track absences and tardiness.
  • Provide guidance to tellers relating to operational and auditing policies and procedures.
  • Identify and provide staff training.
  • Coach staff to cross sell bank products and services.
  • Assist tellers in resolving service problems and complex inquiries.
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