Temporary Lead Customer Experience Specialist

Percepta
Melbourne, FL
Category Customer Service
Job Description
At Percepta, we bring first-class service across each market we support. As a Lead Customer Experience Specialist in Melbourne, Florida, you’ll be a part of creating and delivering amazing customer experiences, while also enjoying the satisfaction of being part of a unique culture.

Requirements

  • High School Diploma required; Associate’s or Bachelor’s degree preferred
  • 2 years of experience in a Contact Lead Customer Experience Specialist, hospitality industry, or PR/Sales field
  • Experience, appreciation and/or passion for trucks and/or automotive in general - luxury, function, and utility
  • Knowledge of the automotive industry a plus
  • Experience in a luxury field (hospitality or brand product) a plus

Benefits

  • Health/Dental/Vision/Life Insurance
  • Flexible Spending Account (FSA) and Health Savings Account (HSA)
  • 401(k) with company match
  • Vacation/Sick Time and Paid Holidays
  • Tuition Reimbursement
  • Employee Assistance Program
  • Employee Discount Program
  • Training and Development Programs (Percepta College)
  • Employee Rewards Program (Perci Perks)
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