The City of Bloomington has an exciting job opportunity as a Temporary Part-Time Digital Accessibility Coordinator. This position is for scheduled up to 29 hours a week. We invite diverse talent to join our team and help advance our mission focusing on economic vitality, attainable housing, public safety, progress partnerships, inclusion, open government, sustainability, transportation, and quality of place. Come join us and be part of shaping the vibrant future of Bloomington, Indiana.
The Temporary Part Time Digital Accessibility Coordinator is responsible for supporting the ITS Department in ensuring the City’s digital content, websites, and software meet required accessibility standards and compliance expectations. A primary focus will be reviewing, testing, and coordinating remediation of web pages, documents, and digital tools to maintain compliance with applicable guidelines and legal requirements. This position will also provide guidance and support to City staff, respond to accessibility inquiries, monitor third-party vendor accessibility, and assist with training, documentation, and related projects as assigned.This job description is illustrative only and is not a comprehensive listing of all job functions performed. The following are essential duties for this position, performed with or without reasonable accommodation:
Primary
Review and assist City staff to update City website pages and PDFs to ensure they meet required accessibility standards.
Provide accessibility helpdesk support by monitoring and responding to accessibility email inquiries, routing or escalating issues as needed, and tracking requests and resolutions.
Ensure digital documents and online content meet accessibility requirements and correct issues as identified.
Respond to accessibility questions and requests from staff and the public and ensure timely follow up and resolution.
Conduct accessibility testing of websites, documents, and digital tools and document findings and needed updates.
Monitor accessibility of third-party software and coordinate with vendors to obtain and maintain required accessibility documentation.
Secondary
Serve as a resource to staff on accessibility standards, requirements, and best practices.
Consult with departments to understand accessibility needs and provide guidance and recommendations.
Develop and maintain accessibility guides, reference materials, and training resources for staff.
Support accessibility training and awareness efforts across departments.
Assist with accessibility tracking, reporting, procurement support, and other administrative duties as assigned.
High school diploma or equivalent knowledge, skills, and abilities to perform the essential duties of the position required.
Experience with standard office computer software, including Google Docs or similar tools, and experience learning new computer systems and/or software required.
Prior experience with organizational, editing, and proofreading skills that required close attention to detail.
Prior administrative, technical, or customer support experience in an office or government environment preferred.
Prior experience of at least one year working with digital documents, websites, or content management systems, including knowledge of digital accessibility standards (ADA, WCAG, Section 508) and plain language writing.
Difficulty of Work
Work is typically performed in an office environment. May involve sitting, standing, bending, and lifting boxes of records. Flexible part-time schedule Monday through Friday within 8am - 5pm. The incumbent is required to safeguard confidential and sensitive information at all times and this position requires attention to detail and organizational skills.
Personal Work Relationships
Incumbent maintains frequent contact with department personnel, City employees, and members of the public for the purpose of giving and receiving assignments and information. The incumbent is required to have strong communication and teamwork skills.