Role OverviewThe Territory Manager has responsibility for an assigned service territory with direct supervision of route representatives. Responsible for Territory service safety and results, including but not limited to, customer retention, growth of the business, loss and ruin, piece budget, employee retention, accounts receivable (AR) collection, customer renewals, Vestis direct sales, customer satisfaction, route sales and credits.
What You Will Do
Promote and sustain a safety culture, effectively evaluate, coach, and develop Route Sales Representatives (RSRs) in your territory, create a pervasive sales culture that fosters team selling via Together-In-Growth (TIG) and Shared Lead programs, assist in the new account installations, manage day to day activities of customer service program(s) for the territory, visit all required customers each quarter to review growth and service opportunities, ensure RSRs respond to and resolve all service requests timely, set clear expectations for customer service and lead by example.
Why It Might Be a Fit
Must be able to frequently lift and maneuver up to 50 pounds and occasionally up to 100 pounds, as well as load/unload product from a truck without assistance. Two years of service and route-based industry experience, with proven track record for growing customer accounts, previous profit and loss accountability and/or contract-managed service experience preferred.
Requirements
- High school diploma or equivalent; Bachelor’s degree in related field preferred or equivalent experience.
- Two years of service and route-based industry experience, with proven track record for growing customer accounts
- Previous profit and loss accountability and/or contract-managed service experience preferred
- Significant customer interface and service experience
- Production planning, maintenance, or warehouse operations experience preferred.
- Must be DOT-certified
- Driver’s license
- Automobile insurance on personal vehicle
]]>