Role OverviewThe Retail Operations Manager is primarily responsible for leading and developing an assigned Retail Selling and Merchandising organization. The ROM will oversee specific segment of clients and/or retailers within an assigned geography. They are responsible for representing the Company and their designated Clients & Customers through the management of retail store coverage, set/project coverage, executing objectives set forth by Clients, Retailers and/or Business Development Managers and related retail leadership.
What You Will Do
Maintain excellent high-performing teams and proactively ensure client Key Performance Indicators are executed consistently by addressing retail issues on an on-going basis. Oversee effective and efficient retail routing and approve all related routing decisions for an assigned region. Develop people through training and direct organizational and team development initiatives using performance management tools.
Why It Might Be a Fit
The ideal candidate will have 5+ years of retail experience with associate management, customer and client management skills, and excellent written communication and verbal communication skills.
Requirements
- High School Diploma or GED or equivalent experience
- 5+ years of retail experience with associate management
- Customer and client management skills
- Excellent written communication and verbal communication skills
- Microsoft Office Suite proficiency
- Analytical skills
- Ability to work effectively with management
- Ability to visualize and plan objectives and goals strategically
- Ability to work independently and prioritize duties with minimal supervision, in order to meet deadlines
Benefits
- Full-Time Benefits (Medical, Dental, Vision, Life)
- 401(k) with company match
- Training and Career Development
- Generous Paid Time-Off
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