THC - Program Assistant (Customer Service Representative I) 26-0700-84

Capps
Any Location, TX
Category Administration
Job Description
The THC - Program Assistant (Customer Service Representative I) position is an entry-level to routine customer service and public program role at the Texas Historical Commission (THC). The job involves greeting visitors, assisting with museum store operations, site rentals, and educational programming. The role requires excellent customer service skills, knowledge of office practices, and ability to work in a fast-paced environment.

Requirements

  • Provide quality customer service to visitors, volunteers, and the general public
  • Collect admission fees, handle cash and credit card transactions, and account for revenues collected
  • Operate software programs including point of sale programs, Microsoft Word, and Microsoft Excel
  • Maintain the security or integrity of critical infrastructure
  • Work effectively under pressure and meet strict deadlines
  • Adapt successfully and quickly to change and deliver quality results in a timely manner

Benefits

  • Health insurance
  • Retirement plan
  • Vacation days
  • Sick leave
  • Holiday pay
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