Therapy Front Desk

The Therapy Front Desk is responsible for ensuring the clinic meets the required standards to be successful, including HIPAA rules, OSHA rules, and compliance regulations. The incumbent must apply considerable decision-making and independent judgment in daily activities.

What You Will Do

Eligibility check, fixing charts/mistakes, Phreesia appointment validations, pre-registration, and answering phone calls and voice messages pleasantly.

Why It Might Be a Fit

The ideal candidate has a minimum of two years' experience in a healthcare setting, knowledge of medical office procedures, and skills in operating business office machines and answering the telephone professionally.

Requirements

• Minimum of two years' experience in a healthcare setting
• Knowledge of medical office procedures
• Knowledge of computer systems and applications
• Knowledge of grammar, spelling, and punctuation
• Skills in operating business office machines
• Skills in answering the telephone in a professional manner
• Ability to read, understand, and follow oral and written instruction
• Ability to establish and maintain working relationships with patients, employees, and the public

Benefits

• Medical, Dental, and Vision Insurance
• Generous PTO package and paid holidays
• Company-paid life insurance and long-term disability insurance
• Ability to purchase accident insurance, short-term and long-term disability insurance
• Opportunities for internal training and development
• Retirement Plan eligibility after one month of service with eligibility in company profit sharing