Role OverviewWe are looking for a part-time customer service/ticket agent to work approximately 15-20 hours/week at our Bangor, Maine location. The schedule requires flexibility to include opening and closing shifts between the terminal hours of operation. The ideal candidate will be able to promptly and accurately complete transactions with our Windows-based POS and provide excellent customer service.
What You Will Do
Responsibilities include selling bus tickets, answering multiple phone calls, making customers feel comfortable and appreciated, and performing general janitorial cleaning duties.
Why It Might Be a Fit
We are looking for someone who is computer literate, friendly, reliable, dependable, outgoing, and compassionate, with excellent telephone and direct face-to-face customer service skills.
Requirements
- Computer literate with keyboarding skills
- Friendly, reliable, dependable, outgoing, and compassionate
- Excellent telephone and direct face-to-face customer service skills
- Strong problem-solving and multitasking abilities
Benefits
- Competitive hourly rate of up to $17.00/hour to start
- Potential for up to $0.50/hour increase after 90 days of proven performance
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