Ticket Guide Agent - FLL Airport

Requirements

• Greet passengers and provide directional assistance
• Answer passenger inquiries regarding flight schedules and ticketing
• Assist passengers with self-service ticketing machines
• Explain airport procedures and policies to passengers
• Guide passengers through the ticketing process
• Resolve ticketing issues and concerns
• Collaborate with airline representatives to ensure accurate information
• Manage queues and crowd control at ticketing areas
• Provide special assistance to passengers with additional needs
• Keep informed about different airline ticketing policies
• Facilitate smooth passenger movement to security and boarding
• Maintain a high level of customer service and professionalism
• Handle sensitive information with discretion and confidentiality
• Report any security or safety concerns
• Continuously update knowledge on airport layout and services
• Exemplify PrimeFlight customer service and safety standards

Benefits

• 401(k) with matching
• health insurance
• dental insurance
• vision insurance
• life insurance
• paid time off