Role OverviewAs a Ticket Writer, you will be the face of our retail operation, providing a high level of customer service and helping customers make informed, responsible decisions with their sports wagering. You will work in a fast-paced environment, interacting with regulars and novice bettors, and advising them on our menu of sports betting options.
What You Will Do
Your main responsibilities will include providing top-tier customer service, adhering to company and gaming control board rules and regulations, and resolving customer disputes and complaints. You will also be responsible for familiarizing yourself with our betting options and striking up conversations with customers.
Why It Might Be a Fit
This role may be a fit for you if you enjoy interacting with the public, thrive in a fast-paced work environment, and are looking for advancement opportunities. You will have flexible scheduling, including nights, weekends, and holidays, and will be eligible for benefits after a waiting period.
Requirements
- Provide a high level of customer service
- Adhere to company and gaming control board rules and regulations
- Become familiar with our betting options
- Resolve customer disputes and complaints
- Work collaboratively with other team members and leadership team
Benefits
- Medical, dental, vision, etc.
- Flexible scheduling
- Advancement opportunities
- Eligibility for benefits after waiting period
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