Role OverviewProvide top-tier customer service, advise customers on sports betting options, and resolve disputes. Reporting to the Sportsbook Manager, you will be the face of the retail operation, ensuring a welcoming experience for all customers.
What You Will Do
Provide customer service, advise customers on sports betting options, resolve disputes, and complete necessary paperwork/documentation.
Why It Might Be a Fit
This role requires a high level of customer service, ability to work collaboratively, and adherence to company and gaming control board regulations.
Requirements
- Provide a high level of customer service
- Adhere to all the rules and regulations set forth by the company and gaming control board
- Become familiar with our betting options and be able to strike up conversations with customers
- Work collaboratively with other team members and leadership team
Benefits
- Medical, dental, vision, etc.
- Flexible scheduling
- Advancement opportunities
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