Ticketing Operations Seasonal Assistant

Kansas City Chiefs
Kansas City, MO
Category Customer Service
Job Description
The Ticketing Operations Assistant will support ticketing and analytics in all areas related to ticketing operations, ticket sales lead identification and service, and game day/event execution.

Requirements

  • Develop a thorough understanding of ticketing systems and software
  • Assist in processing and fulfillment of ticket orders and provide basic ticket reporting
  • Provide excellent customer service to new and existing Season Ticket Members and customers
  • Perform cadenced and ad-hoc event and sales reporting using software such as Excel, Power BI, and Archtics
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