Role OverviewThe Ticket Services Representative is responsible for providing excellent customer service, completing in-person and phone ticket sales, and handling will call distribution for four theaters.
What You Will Do
Responsibilities include communicating with patrons, processing ticket orders, making payments, and assisting with special tasks as assigned by management.
Why It Might Be a Fit
The ideal candidate will have previous customer service experience, strong cash handling skills, and proficiency in computer software. A friendly and professional disposition, excellent communication skills, and ability to multi-task are also essential.
Requirements
- High school diploma or equivalent
- Previous customer service experience
- Strong cash handling skills and ability to count back change
- Proficient and comfortable utilizing computer software
- Previous experience in using automated ticketing systems
- Friendly and professional disposition
- Excellent communication skills
- Ability to multi-task and to resolve issues independently
- Some background in sales, retail, and customer service is preferred
- Ability to stand for periods of at least 4 hours and to work outdoors
- Ability to lift at least 40 lbs.
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