TikTok Shop - Last Mile Operations Manager, Carrier Management

TikTok
Fontana, CA
Category Operations
Job Description
The Last Mile Operations Manager, Carrier Management will be responsible for managing day-to-day operations with last mile delivery partners and carriers, tracking KPIs, and coordinating with internal teams to ensure stable service quality and cost efficiency.

Requirements

  • Bachelor's degree in Supply Chain, Logistics, Business, or a related field preferred
  • 2+ years of experience in logistics, transportation, e-commerce operations, or last-mile delivery/carrier management
  • Strong analytical and problem-solving skills, with experience in KPI tracking and performance analysis
  • Excellent communication and stakeholder management skills in cross-functional environments
  • Proficient in Excel/Google Sheets, with the ability to manage multiple priorities in a fast-paced setting

Benefits

  • 401k Matching
  • Generous Paid Time Off
]]>