Total Loss Settlement Adjuster

As a Total Loss Settlement Adjuster at Snapsheet, you will be highly competitive and motivated by constant improvement. You will be an effective communicator, working in an ever-evolving environment where openness to feedback and the ability to adapt is highly valued. You will be a strong problem solver, identifying and resolving the day-to-day challenges involved in auto claims handling, specifically understanding total loss evaluations, settlements with carrier customers, salvage regulations and state compliance, as well as solving more complex problems.

What You Will Do

Settle Total Loss claims with owners and lienholders, secure vehicle releases, negotiate release fees, and relocate salvage. Process associated paperwork to transfer title and secure salvage returns. Issue settlement payments to owners and lienholders. Maintain working understanding of estimatics, policy and carrier guidelines, state and regional regulatory compliance and laws.

Why It Might Be a Fit

You will want to work for a company where you can make a real impact and do it all from the comfort of your home office! Snapsheet offers a flexible PTO policy, casual dress code, and more! You will be part of a team that promotes when ready culture, quarterly internal promotion opportunities, and goal setting sessions.

Requirements

• Must be currently completing total loss settlements with an insurance carrier
• Must have a working understanding or background in estimating and evaluating total losses
• Thorough understanding of UPD estimates, parts costs, total loss classification, and fraud detection
• 2-5 years of Auto Total Loss Settlement experience in the Insurance Industry
• Extensive knowledge of Automobile Total Loss Conditioning and Optioning processes
• Thorough understanding of automobile terminology and vehicle construction
• Working experience of estimating platforms: Mitchell UltraMate, CCC One and/or Audatex
• Excellent verbal and written communication skills
• Detail-oriented and organized, with a commitment to delivering accurate and timely results
• Excellent negotiation and communication skills to interact with customers, shops and vendors remotely
• Team player with positive attitude and ability to work well with others
• Ability to work independently and manage time efficiently in a virtual work environment

Benefits

• Flexible PTO policy
• Casual dress code
• Short Term Disability, Long Term Disability, and Life Insurance
• 401(k) with a 4% company match
• Employee Assistance Program (EAP) with 6 sessions per life incident
• 2 robust medical plans through Blue Cross Blue Shield
• Two dental plans and one vision plan
• Snapsheet SWAG and surprise mailers
• Endless opportunity to shape your path—career growth, learning, and real impact are all within reach
• Health and wellness campaigns that evolve with you year over year
• 7.5 company-observed holidays