Tour Guide (Portuguese & Spanish-speaking)

SPS-North America
New York, NY
Category Hospitality
Job Description
We're seeking outgoing, high-energy, and service-driven TOUR GUIDES who thrive in a fast-paced environment and take pride in delivering exceptional guest experiences. As a Tour Guide, you are the face of Top of the Rock — greeting and guiding visitors, sharing engaging stories about the Observation Deck, Rockefeller Center, and New York City, and ensuring every guest leaves with lasting memories.

Requirements

  • Greet, guide, and register visitors with warmth and professionalism
  • Lead groups of 10–25 guests safely and confidently
  • Share accurate, engaging stories about the Observation Deck, Rockefeller Center, and NYC
  • Field guest questions and provide thoughtful, enthusiastic answers
  • Continually learn and deepen your knowledge of the site and surrounding history
  • Operate wireless tour equipment and adapt to indoor/outdoor conditions

Benefits

  • Medical
  • Dental
  • Vision
  • HCFSA
  • DCFSA
  • HSA
  • Commuter Transit and Parking
  • Supplemental Life Insurance
  • Accident Insurance
  • Critical Illness
  • Hospital Indemnity
  • Legal Program
  • Identify Theft Protection
  • Pet Discounts
  • Pet Insurance
  • Group Home and Auto Insurance
  • EAP
  • Short Term Disability
  • Life Insurance
  • Education Discounts
  • 401k w/ matching
  • Entertainment Discounts
  • Paid Time Off
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