Tour Scheduler (TS)

Ladgov Corporation
Washington, D.C., DC
Category Administration
Job Description
The Tour Scheduler (TS) position at the Bureau of Engraving and Printing in Washington, D.C., is seeking a customer-focused individual to schedule tours for various event types. The role involves using scheduling software, handling customer inquiries, coordinating visitors, and maintaining communication. Candidates should be US citizens and possess a minimum of 2 years of customer service experience.

Requirements

  • U.S. citizenship
  • Minimum 2 years of customer service experience handling high call/email volume
  • At least 1 year experience using scheduling/reservation software and MS Office
  • Must pass BEP security clearance
  • Schedule all tours (public, school, congressional, ASL, etc.) using BEP software
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