Tow Truck Driver (Non-CDL)

Wilbert Plastic Services
Any Location, NY
Category Customer Service
Job Description
Operates a rollback tow truck to safely and efficiently retrieve vehicles sold to our company from different locations around Western NY. Directly interacts with customers selling vehicles to Wilbert's to provide exceptional service throughout the vehicle recovery process.

Requirements

  • Operates a tow truck to ensure the safe recovery of vehicles from a variety of customers on a daily basis.
  • Adheres to all local, state, and federal vehicle safety traffic laws and DOT regulations.
  • Maintains truck and personal appearance in a clean and professional manner at all times.
  • Takes direction from the Contact Center and CSR II to make efficient use of time and company assets to provide the customer with the best service.
  • Provides excellent customer service by serving as the face of the company to customers;
  • Completes all necessary paperwork as outlined in the standard operating procedures for the position.
  • Inspect all vehicles being retrieved to company standards and procedures.
  • Complete vehicle purchasing transaction; cash or check tendered to customer.
  • Accountable for cash til management during each shift.
  • Follows all company safety policies and procedures while operating equipment without causing damage or harm to people, property or equipment.
  • Utilizes software for vehicle recoveries and safe vehicle management.
  • May be required to operate certain types of forklifts or heavy machinery with appropriate license.

Benefits

  • Health insurance
  • Dental insurance
  • Vision insurance
  • Life insurance
  • 401k Matching
  • Paid time off
  • Sick leave
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