TPA Business Analyst

Continental General
Austin, TX
Category Operations
Job Description
Role Overview

We are seeking a detail-oriented and strategic Business Analyst to join our Third-Party Administrator (TPA) team specializing in life, annuity, and long-term care. This role will focus on gathering, analyzing, and documenting business requirements related to processes, correspondence, and systems used in the servicing of policyholders, agents, and carriers.

What You Will Do

Collaborate with internal teams and insurance carrier clients to gather, analyze, and document business requirements for TPA-related insurance processes and systems. Analyze existing processes and identify areas for improvement or automation.

Why It Might Be a Fit

The ideal candidate will bridge business needs with technical solutions, ensuring accurate, timely delivery of solutions that align with client expectations.

Requirements

  • detail-oriented and strategic Business Analyst
  • collaborative skills
  • ability to bridge business needs with technical solutions
  • ability to analyze existing processes and identify areas for improvement or automation
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