Trainer

As a Trainer at Sandia Area, you are responsible for delivering excellent service while maintaining personal accountability in your actions and behaviors. You directly contribute to the organization’s mission of strengthening financial well-being for our members and community. You are entrusted to uphold our values in every interaction, ensuring trust, accuracy, and a focus on service excellence.

What You Will Do

Delivers training as directed, conducts instructor-led classroom and in-the-field training, and participates in designing curriculum and creating quality training materials. Assists the Training and Development Manager with administrative duties associated with the Training Department.

Why It Might Be a Fit

You will be a resource to employees for follow up support, questions, and coaching during and after completion of training programs. You will provide recommendations for course content changes and process improvement techniques to the Learning and Development Manager.

Requirements

• Bachelor's degree in related field
• Three (3) years of applicable experience
• Expertise in conducting, coordinating, and preparing effective training with a requisite understanding of financial institution operations
• Effective presentation skills and public speaking ability
• Understanding of learning styles and adult training methodologies and delivery methods
• Ability to stand for extended periods of time to conduct training
• At ease with training consultative selling techniques to understand member’s needs, build trust, and offer tailored solutions
• Working knowledge and understanding of credit union operations, policies, and procedures
• Very knowledgeable regarding products, services and processes within the credit union
• Exceptional time management and organizational skills, with the ability to prioritize tasks, manage multiple responsibilities, and adapt to a fast-paced environment
• Proactive in seeking professional growth, embracing both formal and informal development opportunities, and demonstrating adaptability to new responsibilities
• Team-oriented with a strong collaborative mindset, actively supporting team members and contributing to a positive and high-performing environment
• Proficient in Microsoft Office, including Outlook, Word, Excel, and PowerPoint
• Ability to perform essential functions, including the ability to lift up to 20 lbs. as needed

Benefits

• Comprehensive Medical, Dental, and Vision Insurance
• Paid Short-Term Disability, Life Insurance, and AD&D
• Holiday Pay, Vacation, Birthday, Floating Holiday & Sick Leave
• Tuition Reimbursement for Professional Development
• 401(k) Plan with Employer Match
• Pension Plan for Long-term Security
• Exciting Opportunities for Career Advancement