Trainer, Patient Support Services (Per Diem)

Lifelancer
Any Location, NJ
Category Healthcare
Job Description
We are seeking a Trainer, Patient Support Services (Per Diem) to deliver compliant role and program specific training, as well as foundational and advanced customer engagement skills training. The role will involve collaborating with cross-functional partners to ensure the delivery of business results.

Requirements

  • Bachelor's degree from an accredited College/University or equivalent experience required
  • 2-years or more experience in training and education in the pharmaceutical or medical device industry, or equivalent experience required
  • Experience in pharmacy operations/claims processing or equivalent experience required
  • Experience managing benefit investigation and coverage eligibility, along with completing prior authorizations required
  • Call Center experience required
  • The ability to collaborate effectively with internal partners to identify commonalities, use resources, and achieve goals
  • Demonstrated drive and initiative to identify and deliver on initiatives with limited direction
  • A strong understanding of technological resources; examples include Outlook, Word, PowerPoint, and Excel
  • Must have a private workspace free of distraction to adhere to HIPAA compliance/guidelines. Workspace must include internet plug-in accessibility

Benefits

  • Generous Paid Time Off
  • 401k Matching
  • Retirement Plan
]]>