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Trainer, Patient Support Services (Per Diem)
Lifelancer
Any Location, NJ
Category
Healthcare
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Job Description
This per diem Trainer role is aligned with IQVIA’s Centralized Outsourcing Operations Hub (COOH) team supporting Patient Support Services in a call center environment. The Trainer will be responsible for the delivery of compliant role and program specific training, as well as foundational and advanced customer engagement skills training.
Requirements
Bachelor's degree from an accredited College/University or equivalent experience
2-years or more experience in training and education in the pharmaceutical or medical device industry
Experience in pharmacy operations/claims processing or equivalent experience
Experience managing benefit investigation and coverage eligibility, along with completing prior authorizations
Call Center experience
Benefits
Health and welfare and/or other benefits
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