Training and Commercial Operations Coordinator

The Training and Commercial Operations Coordinator is responsible for the end-to-end coordination and administration of InSource's training programs while also supporting sales and operations teams with customer onboarding and commercial account setup.

What You Will Do

Key responsibilities include training calendar and scheduling, class enrollment management, training registration processing, payment and coupon administration, prerequisite validation, training sales support, third-party training administration, training materials and logistics, customer onboarding and account setup, insurance and compliance administration, credit and commercial setup, cross-functional commercial support, and accounts receivable support.

Why It Might Be a Fit

Success in this role requires strong organization, attention to detail, customer service, cross-functional collaboration, and the ability to manage multiple deadlines and stakeholders across both training and commercial operations.

Requirements

• 2+ years of experience in training administration, operations coordination, or a similar customer-facing administrative role
• Demonstrated experience processing orders, quotes, purchase orders, and invoices
• Experience coordinating customer registrations, payments, scheduling, or logistics
• Experience supporting customer onboarding and account setup processes is preferred
• Experience collecting and maintaining customer documentation, including compliance-related documentation, is preferred
• Experience working with credit checks, customer credit terms, or finance-related onboarding activities is beneficial
• Experience supporting cross-functional teams across Sales, Marketing, Finance, Operations, or Client Success is preferred
• NetSuite experience is strongly preferred
• Experience with third-party vendor coordination, training providers, or supplier administration is beneficial