Training & Process Improvement Intern

Requirements

• Currently enrolled in an undergraduate program with a focus on Business, Communications, Human Resources, Operations, or a related field
• Clear verbal and written communication including written documentation skills (creating guides, instructions, or process notes)
• Foundational data skills (reviewing metrics, trends, or feedback using tools such as Excel or Google Sheets)
• Exposure to process mapping or workflow documentation
• Strong task tracking and organizational skills (project trackers, checklists, timelines, etc.)
• Ability to research and gather information to support Customer Service requests
• Comfortable asking questions and learning new systems
• Exceptional attention to detail when documenting processes or following workflows
• Ability to balance multiple tasks with guidance
• Curiosity about how processes work and how they can be improved
• Empathy and respect for Customer Service teams
• Willingness to receive feedback and improve

Benefits

• Experience our culture firsthand
• Build meaningful connections
• We’re committed to growth
• Get involved, make an impact