Role OverviewThe Training Specialist is responsible for designing, developing, coordinating, and facilitating training programs that support employee onboarding, performance improvement, process changes, and ongoing professional development.
What You Will Do
Facilitate instructor-led, virtual, and blended learning programs, conduct new hire onboarding and departmental training sessions, deliver refresher training and upskilling opportunities for existing employees.
Why It Might Be a Fit
The ideal candidate will have experience in training, learning and development, instructional design, customer service, claims, operations, or related fields, and be able to create engaging learning experiences that improve employee knowledge, skills, and performance.
Requirements
- High School Diploma or equivalent
- 2–5 years of experience in training, learning and development, instructional design, customer service, claims, operations, or related fields
- Experience facilitating both virtual and classroom-based training
- Experience creating training materials and learning content
- Proficiency with Microsoft Office Suite (Word, Excel, PowerPoint, Teams)
- Experience with learning technologies, LMS platforms, Articulate Rise, Storyline, or similar tools preferred
Benefits
- Medical insurance
- Dental insurance
- Life insurance
- Vision insurance
- Company paid short/long term disability
- 401(k)
- Tuition assistance
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