Training Technician III

The Training Technician III supports DDS's statewide staff development program, reporting to the Statewide Director of Learning and Development, as a member of the Statewide Learning and Development Unit. The incumbent’s work combines five core areas of practice: learning technology, data analysis, instructional design, systems training, and project management. The role requires discretion in handling confidential information and exercising sound judgment.

What You Will Do

Administer the LMS, oversee Constant Contact licenses, support systems integration and training, maintain content libraries, design and develop training materials, collaborate with stakeholders, and facilitate learning events.

Why It Might Be a Fit

The ideal candidate will have proficiency in collecting and analyzing data, working with employees at all levels, and exercising discretion in handling confidential information. They will also have excellent written and verbal communication skills and experience supporting or training staff on enterprise business systems.

Requirements

• Proficiency in collecting and analyzing data from multiple sources
• Ability to work with employees at all levels
• Understanding of workforce learning, evidence-based practice, and performance consulting principles
• Proficiency in the use of technology to facilitate learning events and after-learning support
• Ability to exercise discretion in handling confidential information
• Excellent written and verbal communication skills
• Experience supporting or training staff on enterprise business systems

Benefits

• Comprehensive benefits package
• Salary placement determined by a combination of factors, including years of directly related experience and education
• Alignment with internal compensation structure
• Compensation subject to salary provisions outlined in collective bargaining agreement