Transcon Agent

Expeditors
Any Location, CA
Job Description
We're looking for a Transcon Agent to join our team in Brisbane, CA. As a member of our global community, you'll be responsible for maintaining a high level of service to our customers through efficient and timely execution of daily operations and data integrity.

Requirements

  • Ensure smooth and timely shipment process flow
  • Ensure accurate and timely data entry into our operational system based on defined metrics
  • Track and trace shipments
  • Provide proactive and clear communication to internal and external customers
  • Ensure accurate and timely client billing, including dispute resolution
  • Understand customer expectation to ensure all the elements of the SOP and KPI’s are met
  • Ensure compliance to company policies and external regulations
  • Complete cross training in order to support team coverage
  • Professionally represent Expeditors to our customers, service providers, and government agencies
  • Billing & Accounting
  • Financial Control & Compliance

Benefits

  • Paid Vacation
  • Holidays
  • Flexible Days
  • Paid Sick Time
  • 401(k) Retirement Savings Plan with employer match
  • Employee Stock Purchase Plan (ESPP)
  • Medical, Prescription Drug, Dental & Vision Coverage
  • Health Savings Account (HSA)
  • Life and Disability Insurance
  • Paid Parental Leave
  • Dependent Care Flexible Spending Account (DC FSA)
  • Commuter Benefit
  • Employee Assistance Program (EAP)
  • Learning & Development Program
  • Educational Assistance and Reimbursement
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